Frequently Asked Questions

We've compiled answers to the most common questions about SEC filings, catalysts, and our alert system.

All
General
Subscription
SEC Filings
Technical

General Questions

We're a specialized service that monitors SEC filings in real-time and sends you customized alerts when specific market-moving events occur. Our system filters through thousands of filings to deliver only the information relevant to your investment strategy.

Unlike generic SEC alerts, we:

  • Focus on actionable catalysts (not just filings)
  • Allow customization by strategy (short-term trades, long investments, etc.)
  • Provide context about why a filing matters
  • Offer the fastest delivery (typically within 5 minutes)

Subscription & Billing

Yes, you can cancel your subscription anytime through your account dashboard. There are no cancellation fees or long-term commitments.

You can manage your payment method through the Stripe customer portal. We'll email you a link to your portal when you subscribe, and you can request a new link anytime from your account settings.

We offer a 7-day money-back guarantee for new subscribers. After that period, we don't typically provide refunds but will consider exceptional circumstances on a case-by-case basis.

SEC Filings

Our average alert delivery time is 5-15 minutes after a filing is published on EDGAR. For particularly time-sensitive filings like 8-Ks, we often beat this average.

Key differences:

  • 8-K (Current Report): Filed to announce major events shareholders should know about (mergers, executive changes, etc.) between quarterly reports.
  • 10-Q (Quarterly Report): Filed quarterly with unaudited financial statements and management discussion.
  • 10-K (Annual Report): Comprehensive annual filing with audited financials.

Yes! Our Form 4 alerts track all insider transactions. You can filter for specific types of transactions (purchases, sales, option exercises) and set minimum dollar thresholds.

Technical

Troubleshooting steps:

  1. Check your spam/junk folder
  2. Verify your alert settings in your account
  3. Ensure your email client isn't filtering our messages
  4. Try whitelisting our domain (@secfilingalerts.com)
  5. Contact support if issues persist

Yes! Our Enterprise plan includes API access with documentation available upon subscription. The API allows you to:

  • Query our database of analyzed filings
  • Receive webhook notifications
  • Integrate alerts directly into your trading systems

Still have questions? We're happy to help.

Contact Support